National Consortium for Offender Management System (NCOMS)

NCOMS was a pioneering effort that required public administration managers to take risks with new technology. In the agency operating environment where many other public programs will take precedent in the budget process, NCOMS members have learned to leverage the power of collaboration to modernize their systems. Today, more prisons are managed with NCOMS software than any other single proprietary vendor.

Although at least one member state has chosen to keep software development in house, the participation of two commercial vendors in the ecosystem has been critical in broadening the community by making a set of services for the project available to state agencies who would not be able/would not elect to resource the work internally.

You can read the complete NCOMS case study at the CENATIC oberservatory web site and is provided courtesy of the author, Deb Bryant.